Their reply to me left me shocked: they asked for the DxDiag.txt to make sure my PC really can handle the job a screenshot of the software version (apparently they thought I was lying). Lacking forum support, I contacted their technical support with a detailed message of what version I am using, what kind of PC I'm running it on, and the specific issues. In fact, my account's profile page asks for obsolete things like ICQ, AIM and Yahoo Messenger names. When I tried to get help from other users in CyberLink's community forum, I found that there wasn't even a forum for this software, even though it's already in version 2. this should have been done in minutes, not days! Not that it matters: the software made it to 46.2 MB complete, not even 1%, before it froze up and completely stopped. I have a Core i7 processor with 24GB of RAM. For this 9.5GB project, it would take 6 days and 18 hours of constant processing to finish.

I managed to get all the way to 'Produce' and 'Start' without the program crashing: but then it was extremely slow. so people can enjoy the whole thing on their Gear VR headsets. All I want to do is combine the three 11-minute HD-resolution videos from the Gear 360 (2017) into one 33-minute video. This isn't a complicated production: no text, no titles, no effects or graphics. I have YET to complete any project with that software without it crashing or freezing. I need to advise you that the software, bearing your product's name, is absolute garbage. CyberLink did so and Samsung customer support provided me with a license key for CyberLink's Gear 360 Action Director software. Samsung has a problem, and the LEGAL team needs to get involved.Īpparently, Samsung entered an agreement with CyberLink to develop video editing software for the Gear 360.

Gear 360 actiondirector product key